Terms of Service

Version 2026-10-11 · Effective 11 October 2026

The short version. MyBadde is a free voice assistant in beta, made by Shift Connect Solutions in Uganda. Use it lawfully and only on accounts and devices you own or are allowed to control. Badde can be wrong, so check anything important, and never rely on it in an emergency. You are responsible for the commands you confirm. You can delete your account at any time. These short notes don't replace the full terms below.

1. Who we are

MyBadde (the app, the website at mybadde.com, the PC agent and related services, together the “Service”) is provided by Shift Connect Solutions, Kampala, Uganda (“we”, “us”). “Badde” is the assistant inside the Service.

2. Agreeing to these terms

By ticking the box to agree and creating an account, or by using the Service, you agree to these Terms of Service, our Privacy Policy and our Security Guidelines. If you don't agree, don't use the Service. We record the version you accepted and when.

The free web demo on mybadde.com can be used without an account; these terms apply to that use too.

3. Who can use MyBadde

You must be at least 18 years old, or have the consent of a parent or guardian who agrees to these terms for you and supervises your use.
You must be able to enter a binding agreement and not be barred from using the Service under any applicable law.
If you use MyBadde for a business, you confirm you are allowed to accept these terms for that business.

4. Your account

You sign in with your Google account. Keep that account secure (see the Security Guidelines). Anything done through your signed-in account or devices is treated as done by you.
Tell us straight away at support@mybadde.com if you think someone else has access to your account.
Your public handle and display name must not impersonate anyone or be offensive.

5. What MyBadde does

MyBadde is a personal assistant. Depending on the permissions you grant, it can: listen for “Hey Badde” on your phone, set and speak reminders, summarise notifications and missed calls, read your calendar, play music, deliver news, send messages to friends' Baddes, and control devices you add, such as a PC running our agent or a MikroTik router.

The Service is in beta. Features may change, be paused or be removed, and things may not always work as described. Reminders, alarms and news may be late or missed, for example when your phone is off, has no internet or limits background apps.

MyBadde is not an emergency service. Never rely on it to call for help, take medicine, or anything where a missed or late reminder could cause harm.

6. Badde's answers

Badde's replies are generated automatically and may be inaccurate, incomplete or out of date. Check anything important yourself.
Badde does not give professional medical, legal, financial or safety advice. Don't treat its answers as such.
Badde can't move money, buy things or change your devices without you confirming. You are responsible for the actions you confirm.

7. Controlling devices

Only add devices you own or are clearly authorised to manage (for example, a router you administer). Adding someone else's device without permission is prohibited and may be a crime.
Router access is read-only by default. Actions like rebooting a router or shutting down a computer need your explicit confirmation; the app asks for your fingerprint, face or screen lock where your phone supports it.
A reboot or shutdown will interrupt the device and anyone using it. You accept that consequence when you confirm.
Future vehicle features will refuse driving-related commands unless the vehicle is parked. Never use Badde in a way that distracts you while driving.

8. Acceptable use

You must not use the Service to:

break any law, including the Computer Misuse Act, the Data Protection and Privacy Act 2019 and communications laws of Uganda or the laws where you live;
access, monitor or control any account, phone, computer, router or vehicle without the owner's permission;
harass, threaten, defraud or spam anyone, or send content that is illegal, hateful or sexually exploits anyone;
collect other people's personal data without a lawful basis;
probe, overload or attack the Service, get around its limits or security controls, or reverse-engineer it except where the law allows;
resell or redistribute the Service or the app without our written permission, or distribute modified versions of the app.

You can connect with other MyBadde users and send them messages, which their Badde may read aloud. Only connect with people you know. You are responsible for what you send. We may remove content or connections that break these terms. Don't send passwords, money requests or other sensitive information through Badde.

10. Other companies' services

MyBadde works with services we don't own, such as Google sign-in, YouTube, Spotify, WhatsApp, Gmail, news publishers and your phone's speech recognition. Your use of those services is governed by their own terms. We aren't affiliated with or endorsed by them, and we aren't responsible for their content or availability.

11. Marketplace

The marketplace shows Badde ecosystem devices that are in development. Nothing is for sale yet; registering interest (“Notify me”) does not create an order or any obligation. When products go on sale, prices, delivery, warranty and returns will be set out in separate terms that you will see before you pay.

12. Price

MyBadde is free during the beta. If we introduce paid features we will tell you in advance, show the price clearly, and never charge you without your agreement.

13. Ownership

We (and our licensors) own the Service, the MyBadde and Badde names and logos, and the software. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app and the PC agent for your own use under these terms.

You keep ownership of what you put into the Service, such as your messages and reminders. You allow us to store and process it only to run and improve the Service for you, as described in the Privacy Policy. If you send us ideas or feedback, we may use them without owing you anything.

14. Privacy and security

How we handle your personal data is explained in the Privacy Policy. The Security Guidelines explain how we protect the Service and what you must do to keep your account and devices safe; following them is part of these terms.

15. The service is provided “as is”

To the fullest extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or uninterrupted or error-free operation. Nothing in these terms limits rights you have under consumer protection laws that cannot be excluded.

16. Limits on our liability

To the fullest extent the law allows:

we are not liable for indirect or consequential losses, lost profits, lost data, missed appointments or reminders, or damage caused by commands you confirmed or by devices you connected;
our total liability to you for all claims about the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim, or UGX 100,000.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

17. Your responsibility to us

If you break these terms or the law while using the Service (for example, by controlling a device without permission) and someone makes a claim against us because of it, you agree to cover our reasonable losses and costs arising from that claim.

18. Suspension and closing your account

You can delete your account at any time from your account page on mybadde.com or in the app. Deletion is permanent.
We may suspend or close an account that breaks these terms, puts others at risk, or is required to be closed by law. Where reasonable we will tell you why first.
We may stop the Service or part of it. If we stop the whole Service, we will give at least 30 days' notice where we can.

19. Changes to these terms

We may update these terms, for example when we add features. For important changes we will ask you to read and accept the new version in the app or on the website before you continue. The version and date are shown at the top of this page.

20. Law and disputes

These terms are governed by the laws of the Republic of Uganda. Please contact us first so we can try to resolve any problem informally. If we can't, the courts of Uganda sitting in Kampala will have jurisdiction, without taking away any right you have to bring a claim in the courts where you live.

If any part of these terms is found to be unenforceable, the rest stays in effect. If we don't enforce a term straight away, we don't lose the right to enforce it later.

21. Contact

Shift Connect Solutions, Kampala, Uganda · support@mybadde.com